Privacy Policy for Midlands HVAC

Last Updated: 12.08.25

Midlands HVAC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights related to that information. By visiting or using https://midlandshvac.com/
(the “Site”), you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

• Name
• Email address
• Phone number
• Mailing address
• Service-related details submitted through contact forms, scheduling forms, or inquiry requests
• SMS opt-in consent (if applicable)

Information Collected Automatically

• IP address
• Browser type and version
• Device identifiers
• Pages visited, time spent on pages, and referring website
• Cookies and tracking technologies used to improve the Site experience

2. How We Use Personal Information

We may use your information to:

• Schedule appointments or deliver HVAC-related services
• Respond to inquiries or customer service requests
• Send updates, service reminders, and important account notifications
• Provide promotional or marketing communications (only with explicit consent)
• Improve website performance, services, and user experience
• Comply with legal obligations and protect against fraud

3. SMS Communications

If you choose to opt into SMS communications, you may receive:

• Appointment confirmations or reminders
• Service-related notifications or alerts
• Quotes or updates for active service requests
• Occasional promotional messages (only if explicitly opted in)

SMS consent is not shared with third parties.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by texting STOP. For help, text HELP or visit https://midlandshvac.com/
.

4. How We Share Personal Information

We may share information with:

• Service providers who assist with website hosting, analytics, payment processing, customer communication, or business operations
• Technicians or contractors who require details to perform requested HVAC services

We do not sell personal information.
We do not share SMS consent with third parties or affiliates.

Personal information may be disclosed when required by law, to protect our rights, or to respond to legal requests.

5. Cookies & Tracking Technologies

We use cookies and analytics tools to enhance site functionality and understand user behavior. You may adjust your browser settings to refuse cookies, but some site features may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Choices & Rights

You may:

• Opt out of marketing emails at any time
• Opt out of SMS messages by texting STOP
• Request access, correction, or deletion of your personal information
• Disable cookies in your browser

8. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with a revised effective date.

10. Contact Us

For questions regarding this Privacy Policy or to request data changes, please contact us at:
Email: info@midlandshvac.com

Website: https://midlandshvac.com/